terms of service
Welcome to Courage Treats. These Terms of Service (“Terms”) govern your access to and use of the website located at www.couragetreats.com (the “Site”), operated by Courage Treats, LLC (“Courage Treats,” “we,” “us,” or “our”). By accessing or using our Site or purchasing products from us, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or make a purchase. By using the Site, you represent and warrant that you meet the eligibility requirements and have the authority to enter into this agreement.
2. Orders and Payment
All purchases made through our Site are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at any time, for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. Prices are listed in U.S. dollars and are subject to change without notice. Payment must be made at the time of order using one of the approved methods on our checkout page.
3. Shipping and Returns
Shipping timelines, rates, and return eligibility are detailed on our Shipping & Returns page. We make every effort to fulfill orders in a timely manner, but we are not responsible for delays caused by shipping carriers or events beyond our control. If you experience an issue with your order, please contact us at hello@couragetreats.com.
4. Product Information and Use
We strive to ensure all product information, descriptions, and images are accurate and up to date. However, we cannot guarantee that all content is error-free. Our products are designed to support stress relief and positive handling experiences for dogs but are not a substitute for professional veterinary care. Use products as directed and consult your veterinarian if your dog has health concerns or dietary restrictions.
5. Intellectual Property
All content on this Site, including but not limited to text, images, logos, graphics, videos, and product names, is the property of Courage Treats or its licensors and is protected under applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.
6. Limitation of Liability
To the fullest extent permitted by law, Courage Treats disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability for any claim arising out of or relating to these Terms or your use of the Site will not exceed the amount you paid, if any, for products purchased through the Site.
7. User Accounts and Communications
If you create an account or subscribe to our newsletter, you agree to provide accurate and current information and to keep your login credentials secure. By providing your contact information, you consent to receive transactional emails and, if opted in, marketing communications. You may unsubscribe at any time using the link provided in our emails.
8. Termination
We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, if we believe you have violated these Terms or engaged in fraudulent or harmful behavior. You may also discontinue use of the Site at any time.
9. Changes to These Terms
We may update or modify these Terms at any time by posting the revised version on this page. Changes become effective immediately upon posting. Your continued use of the Site after any update constitutes your acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms or how your information is handled, please reach out to us at hello@couragetreats.com